Coaching for business continuity

Getting in control of business continuity in times of crisis

Headless Chickens, Denial and the Mothers of Invention!

Chickens with heads in tact

No this is not the name of  Nick Cave’s new band. Rather I am talking about how coaching can help as you think about business continuity.

In the face of the rapid rise of Covid 19 you maybe feeling like a proverbial headless chicken, or rather frustrated by the panic and in denial that there’s anything to worry about. You may even feel that we have more to fear from the fear itself. 

All are common and unsurprising.  Whichever it is, we must agree that these are unprecedented times. They will affect both you, your family, and your teams and their families. It is likely to that your suppliers and customers will need to change their behaviour and this in turn will have an impact on the work you do. 

Managing your work through the current health crisis will be a significant test of your skills. As a leader it will challenge you to find invention in response to necessity.  Hopefully in the coming months you will steer your organisation without loss of life and you will emerge stronger and wiser. As a leader you have a significant role in that outcome. Coaching has a key role to play in supporting your management of business continuity.

Hasty reaction or planned response?

At these times of uncertainty your mettle will be tested.  Even for seasoned leaders, there is a strong temptation to react as events unfold rather than plan and prioritise. Too often businesses communicate hastily rather than effectively.  

Some quick questions to consider:

  1. Do your staff feel supported and informed of how you see the need to respond and their role in it in the coming 4-6months?
  2. Are you able to manage your own health and well being in and outside of work just now?
  3. Do you have an understanding of how your business may be affected in the short to medium term with a plan you are able to review as the situation unfolds? 

How can coaching help?

Well thought through and authentic risk management reviewed and applied for a crisis can serve to find the best course of action for you, your teams and your business. However leadership is a lonely place and time to pause reflect and think through your options can be hard to find.  

Coaching provides a fresh pair of non-judgemental eyes and questions that enable your reflection and support improved planning. 

From denial to the Nile

Drawing on the understanding of years of work in high risk contexts, my coaching can help you think through the range of issues affecting your decision-making as your remain true to yourself and your organisation’s mission. I will help you find confidence by identifying strengths and opportunities you have to hand even as you consider the risks you, your colleagues and your organisation faces.

Let’s work together as you use coaching for business continuity. Take action before its a last resort.  Get in touch for a 15 minute consultation to get started today.


Is coaching right for me?

How do I know if coaching is right for me?

Many new and potential clients are confused about what coaching entails and whether it’s right for them. If the answer is yes to any of these question, then coaching is right for you and can most definitely support you.

  • Do you feel that you aren’t reaching your potential?
  • Is there a gap of where you are now to where you want to be?
  • Do you sometimes feel you don’t have the skills, resources or confidence to do what you want?
  • Do you sometimes feel stuck and put off making decisions or fail to stick to those resolutions you have made?
  • Are you ready to entertain new and fresh ideas, even if it may be uncomfortable?
  • Are you willing to be accountable for what you want?

So what is Coaching?

Put simply, coaching is a tool that is used to empower or enable individuals to identify and make pathways towards what they want. It is a structured conversation that takes place in a professional environment between the coach and the client. 

What coaching is not

Coaching is not about your coach giving you suggestions or advice. I am not mentoring or counselling you. It is not psychological therapy and will not make an assessment of you.

How does coaching work?

Different coaches use different models to structure their sessions. The models all have the same intention: to provide a structure for a conversation that will reveal your aspirations, the reasons or values that underpin them and pathways to realise them. 

Coaching keeps you moving forward towards your intentions while learning and becoming aware of yourself through the experience.  The intention is always to find the resources in you as we learn together what is possible.

During coaching sessions you will make plans to take action.  I will listen to you and ask questions to help you reflect on the purpose and direction of your plans and their potential to affect others. You will be responsible for the decisions you take.

A session usually last between 45mins and 1 hour. 

Special sessions may give you an opportunity to explore in more depth what motivates you, what personal preferences and values you live by.

Who else will know what has been said?

A coaching session is completely confidential. I  comply to the Coaching Code of Conduct which you can find here

What does the coach need from me during a session?

Not surprisingly, clients who get the greatest benefit from the investment they make for coaching are those who come to the session prepared. They have reflected and come with an idea for a change they want to make or work towards.

Collecting your thoughts and ensuring that you are relaxed and ready makes a difference. You may also need a pen and paper to hand and any other items that you may think will be useful such as a diary and other ways of recording your plans and commitments.

I think I want to start coaching now. What do I do?

Your first step is to CONTACT ME!

We will talk over your understanding of this service and what you are hoping to get out of it. We will look at a package to fit your needs. Our first session will look in greater depth a what coaching can do for you. If you decide it is not for you, you will not be charged for this.  Nothing ventured etc etc

Make a resolution to stick to!

Open a conversation with this team tester

The high performance of teams is an art not a science. That said, like good art, teams combine elements that when done well can enable performance (see this post). Because teams are at the heart of every excellent business they have been studied, measured considered and explored. The following 14 points are a summary of many such investigations and may support the analysis of your team:

  • Clear vision and purpose
  • Identity as a team
  • Composed of the right balance of roles to get the job done
  • Made of skilled and effective individuals clear about their roles
  • Constructive and harmonious relationships within the team
  • Effective leadership
  • Individual learning and development of team members
  • Sound processes
  • Open to change and creative
  • Completion- seeing it through
  • Recognition for success
  • Good internal communications
  • Effective communication to other teams and stakeholders
  • Regular review of performance

How are you doing from 0-20 in each area?

Use the following grid mark with an X where you believe your team sits in each area. This can provide a great opening for a conversation about what GOOD or EVEN BETTER could look like!  Once you’re done ask: Could it be better?  Get in touch to discuss your ideas!

0-4 5-9 10-14 15-20
Unclear Clear purpose
No identity Identity
Unbalanced role Balance of roles
Skills shortage Skilled
Disharmony Harmony
Ineffective leadership Effective leadership
Low L&D High L&D
Poor processes Sound processes
Closed to ideas Open and creative
Nothing gets finished On time completion
Un-recognised Recognised for success
Poor internal comms Effective internal comms
No-one knows what you do The work is understood outside the team
Never review/reflect Regularly review